TO:
Board of Trustees
THROUGH:
Jay Fox, Executive Director
FROM:
PRESENTER(S):
Kim Shanklin, Chief of Staff
TITLE:
title
Sustainable Service Delivery System Update
end
AGENDA ITEM TYPE:
Discussion
RECOMMENDATION:
Informational presentation for discussion
BACKGROUND:
UTA has been evaluating and updating its Service Delivery System (the processes that enable UTA to provide transit service to the community) to ensure it is sustainable as we grow to meet the community needs. This effort included adjusting our service planning, resource forecasting, and staffing processes to ensure long-term success.
DISCUSSION:
UTA was able to implement service changes on April Change Day, restoring core bus service and enhancing access to our riders. Staff will discuss how adjustments to our Service Delivery System allowed UTA to implement these changes. The work is ongoing, with continued efforts into 2025 as we prepare to implement the Five-Year Service Plan.
ALTERNATIVES:
N/A
FISCAL IMPACT:
ATTACHMENTS:
None