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TO: |
Board of Trustees |
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THROUGH: |
Jay Fox, Executive Director |
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FROM: |
Nichol Bourdeaux, Chief Planning & Engagement Officer |
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PRESENTER(S): |
Heather Barnum, Chief Communications Officer |
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|
Megan Waters, Community Engagement Director |
TITLE:
title
State of Good Repair (SGR) Public Information Update
end
AGENDA ITEM TYPE:
Discussion
RECOMMENDATION:
Informational item for discussion
BACKGROUND:
UTA is committed to maintaining a safe, high-quality transit system for both our riders and operators. Our team does their best to plan construction and rail rehabilitation projects to minimize service disruptions, but they are necessary to ensure safe and reliable service. These efforts are known as “State of Good Repair” (SGR) projects and involve extensive, multi-disciplinary coordination to run smoothly. In addition, other disruptions and detours to service occur throughout the year both due to UTA work and circumstances outside of UTA control. Clear, timely public information is a critical aspect of managing these impacts.
DISCUSSION:
UTA team members will provide an overview of 2025 planned service disruptions, including State of Good Repair projects. The focus of the update will be to share how UTA is communicating and coordinating with our riders and community for overall messaging and awareness, as well as share examples of public information strategies during these disruptions.
Information about the 2025 disruption schedule can be found at rideuta.com/disruptions.
ALTERNATIVES:
N/A
FISCAL IMPACT:
N/A
ATTACHMENTS:
None