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TO: |
Board of Trustees |
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THROUGH: |
Jay Fox, Executive Director |
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FROM: |
Nichol Bourdeaux, Chief Planning and Engagement Officer |
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PRESENTER(S): |
Alex Beim, Manager of Long Range and Strategic |
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TITLE:
title
2024 UTA On Board Survey
end
AGENDA ITEM TYPE:
Discussion
RECOMMENDATION:
Informational report for discussion
BACKGROUND:
In December 2023, a contract was executed with Resource Systems Group Inc. to conduct an On-Board survey of UTA riders, as required by the Federal Transit Administration to carry out U.S. Department of Transportation Title VI regulations and to understand rider origins and destinations for calibration of the regional travel demand model.
The survey targeted respondents from across the system traveling on bus and rail routes and on-demand services at all times of the day, identifying peak period vs. off-peak period respondents and weekend travelers.
The survey must produce a statistically valid sample of all UTA bus and rail routes and on-demand service, identifying minorities and low-income riders and fare payment types.
DISCUSSION:
Surveys were administered by the UTA-hired consultant team on all transit modes (excluding Paratransit) from February through April 2024. Interviewers surveyed transit riders using digital tablets enabled with real-time geocoding software. Under randomized selection, transit customers were asked to answer 33 questions regarding trip behavior and demographics. The questions were formulated to obtain origin-destination data for the estimation of travel patterns and demographic and fare data per federal requirements.
Origin Destination Surveys Preliminary Results:
• 10% of weekday (11,946) and 2% of weekend (1,775) bus and rail ridership were surveyed.
• 148 surveys were completed on UTA On Demand Service.
• On-to-Off Surveys Preliminary Results:
• 6,440 surveys were completed on bus routes with ridership greater than 2,800 riders.
• 15,913 surveys were completed on fixed rail modes.
The next step in the process will be to scrub data and analyze the survey results. The final report is anticipated to be complete at the end of 2024.
ALTERNATIVES:
N/A
FISCAL IMPACT:
The funds for the contract are in the 2024 Planning Operating Budget under account code 6200.50339.90
ATTACHMENTS:
• None