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TO: |
Audit Committee |
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THROUGH: |
Jay Fox, Executive Director |
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FROM: |
Mike Hurst, Director Internal Audit |
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PRESENTER(S): |
Mike Hurst, Director Internal Audit |
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Ryan Taylor, Special Services General Manager |
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TITLE:
title
Special Services Operations Audit (25-05)
end
AGENDA ITEM TYPE:
Report
RECOMMENDATION:
Informational report for discussion.
BACKGROUND:
The 2025 Internal Audit Plan, which was approved by the Audit Committee on March 10, 2025, included an audit engagement of Special Services. Special Services is the business unit that oversees the operation and maintenance of the UTA transportation modes designed for people whose functional abilities require individualized transportation service, such as Paratransit, flex route in the fixed route bus system, and vanpool.
This audit was focused on the paratransit mode and evaluated governance, risk management activities, scheduling, and operator training and oversight.
DISCUSSION:
Internal Audit will report on observations and recommendations from the audit.
ALTERNATIVES:
Not applicable
FISCAL IMPACT:
Not applicable
ATTACHMENTS:
25-05 Special Service Operations Audit Report