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Utah Transit Authority header
File #: 25-389   
Type: Discussion Status: Presented
In control: Board of Trustees
On agenda: 9/24/2025 Final action: 9/24/2025
Title: Next Generation Fare Collection System Update
Attachments: 1. Presentation_Nex Gen Fare System Update
Related files: 22-03566-17

TO:                

Board of Trustees

THROUGH:  

Jay Fox, Executive Director

FROM:          

Viola Miller, Chief Financial Office

PRESENTER(S):

Brian Reeves, Associate CFO

 

Monica Howe, Fares Director

 

TITLE:                                                                                                                                                                         

title

Next Generation Fare Collection System Update

end

 

AGENDA ITEM TYPE:                                                                                                                        

Discussion

RECOMMENDATION:                                                                                                                       

Informational report for discussion                      

BACKGROUND:                                                                                                                                 

In 2023, the UTA Board of Trustees authorized the Executive Director to enter an agreement with Scheidt & Bachmann to replace UTA’s electronic fare collection system. The scope for this contract is to deliver supportable fare system hardware, including new ticket vending machines, new validators on all buses and on all rail platforms, and new hand-held fare inspection devices. This hardware, along with the mobile fare solution and open payment, will be integrated with the new account-based back-office system to simplify fare payment for our riders. The contract is a multi-year, phased approach contract:

                     Phase 1: Replacement of all ticket vending machines

                     Phase 2: Replacement of the validators on buses and at rail stations

                     Phase 3: Replacement of the multi-platform system with one integrated fare payment platform

                     Phase 4: Introduction of the mobile fare solution, open payment, as well as completion of all the system integration activities leading to final system acceptance

UTA is currently operating in Phase 2, Phase 3, and Phase 4. Project completion is estimated to be in the first quarter of 2027.

DISCUSSION:                                                                                                                                      

Brian Reeves, Associate CFO, and Monica Howe, Fares Director, will provide an update on the next generation fare collection replacement project. 

ALTERNATIVES:                                                                                                                                    

NA

FISCAL IMPACT:                                                                                                                                

NA

ATTACHMENTS:                                                                                                                                

NA