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TO: |
Board of Trustees |
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THROUGH: |
Jay Fox, Executive Director |
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FROM: |
Nichol Bourdeaux, Chief Planning and Engagement Officer |
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PRESENTER(S): |
Jaron Robertson, Planning Director |
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Alex Beim, Manager Long Range Strategic Planning |
TITLE:
title
Paratransit Forward Study
end
AGENDA ITEM TYPE:
Discussion
RECOMMENDATION:
Informational report for discussion
BACKGROUND:
In 2023, an Areas of Persistent Poverty (AoPP) Grant was awarded to UTA by the Federal Transit Administration (FTA) to fund the Paratransit Forward study (Study). UTA partnered with the University of Utah and Via Mobility, LLC to conduct the Study. These partners contributed the 12.5% required match. The goal of the Study was to evaluate UTA’s existing paratransit service, and the transportation needs of riders with disabilities. This included evaluating options for how UTA can expand or improve paratransit service, and the customer experience. The Study was completed in March 2025 and evaluated the potential benefits and costs associated with various alternatives to changes in UTA’s Paratransit service.
DISCUSSION:
This is an informational presentation to inform the UTA Board of Trustees about the recently completed Study. Action on specific alternatives is not requested at this time, as the purpose of the Study was to provide a menu of options for UTA consideration. The findings of the Study and appendices are intended to inform UTA leaders what options exist to improve or expand Paratransit services, including the major benefits, costs, and considerations of each alternative. Alternatives as conceptual options include the following:
1. Integrate with Transportation Network Companies (TNCs)
2. Coverage Expansion (three approaches)
3. Comingle with On Demand (three approaches)
4. Reduced Off-Peak Fare
5. Additional Eligibility Centers
6. Rider App/Web Portal and Communication
ALTERNATIVES:
N/A
FISCAL IMPACT:
• UTA: Staff Time Only
• FTA AoPP Grant: $385,584
• Local Match: University of Utah and Via Mobility, LLC: $55,000
Costs associated in the Study are intended to be high-level estimates to aid UTA leadership with decision-making and are not formal recommendations for spending.
ATTACHMENTS:
UTA Paratransit Forward Study